Tag: customer loyalty digital services

How to Manage Digital Events With Scrum

The gigantic impact caused in the entertainment sector was due to the cancellation of in-person events during the pandemic. It boosted the search for new formats of experiences that were accessible and safe for people, especially digital events. Each  digital event model serves a specific purpose, and understanding your target audience’s pains is necessary. The […]

Customer Loyalty: Development in Digital Services

The main objective of many entrepreneurs is, above all, to attract new customers to their business. And of course, this is important. However, it is also essential to pay attention to customer loyalty. Customer loyalty has a direct impact on the company’s profitability. Furthermore, it is possible to notice a difference in behavior and expenses […]